WNY R-AHEC’s self-guided courses are virtual trainings that give the learner control. They empower the learner to complete courses on their own time, at their own pace, and at times that suit the learner. If you are a healthcare professional looking for similar trainings that offer continuing education credits, please visit the Continuing Education Credits page.
Contact us for more information on courses or partnership opportunities.
This one-hour self-paced course is ideal for any organization that is looking to train staff that are new to a healthcare office setting. The course focuses on professional values and appearance, communication, conflict, professional use of technology, health literacy, cultural competency, boundaries, and privacy.
Contact Jason Fulkerson for more information, jfulkerson@r-ahec.org
Our health is impacted by many non-clinical factors such as where we live, where we work, educational opportunities, economics, and even our access to the internet. This course takes a broad look at those factors with an emphasis on rural communities. Learners should gain a better understanding of these “determinants” and how they impact our health.
“The course highlighted many of the things I took for granted about the social determinants of health. Also, the statistics that reflected the disparities in rural versus healthcare resources and the effects were enlightening.” – Antonia
Healthcare workers face unique challenges that can easily lead to physical, emotional, and financial problems ultimately leading to burnout. By educating healthcare workers to utilize certain strategies of self-care and resilience, there will be less frustration burnout in this challenging profession.
“Great presentation... Content was easy to understand with enough information to bring value.”
– Nicole (LMSW
Social workers in the healthcare field face unique challenges that can easily lead to physical, emotional, and financial problems ultimately leading to burnout. By educating social workers to utilize certain strategies of self-care and resilience, there will be less frustration burnout in this challenging profession.
Healthcare workers keep identifying burnout as a major factor in leaving the healthcare profession. The cost of burnout continues to rise at an alarming rate while costly turnover and staffing shortages in the healthcare industry make the need to retain qualified staff a priority. Learn how to manage employee burnout from an organizational lens and understand what can be done to mitigate it.
“I really like this presentation. It is so important – many supervisors identify burnout and staff shortages, however have no idea how to handle this and what to do. I liked the here’s what to do slides and give examples and data of how implementing these may lead to higher ROI.”
– Jen (LMSW)
Motivational Interviewing (MI) is a psychotherapeutic approach that attempts to move an individual away from a state of indecision or uncertainty and towards finding motivation to making positive decisions and accomplishing established goals. Learn how to utilize MI in every interaction, wherever you are.
“The course enriched my understanding of the topic. The resources are nice tools for people to learn more and I would recommend this course to others.”
– Joshua (Rural Outreach Center)
